The Retail Council of Canada has released a Retail Recovery Playbook in conjunction with the Boston Consulting Group to help retailers, large and small.
The playbook leverages global best practices and includes chapters covering key issues such as customer health and safety, employee well-being, retail operations, merchandising and marketing, store network and channel, and finances.
“We hope that this information will be helpful to your local businesses as they prepare to reopen or continue their operations,” states the RCC.
The playbook is available for free download at: https://www.retailcouncil.org/coronavirus-info-for-retailers/recovery-playbook/.
Other Covid-19 resources can be found at https://www.retailcouncil.org/coronavirus-info-for-retailers/